If your TV turns on but shows only a black screen with no menu or video—and possibly no sound—try the steps below to resolve the issue:

1. Check the Status LED

• Look at the LED light on the front of your TV:
  • Solid white: TV is off or in standby mode.
  • Off or blinking: TV is powered on.
• To test responsiveness:
  • Point your remote at the TV and press any button.
  • If the LED blinks with each press, the TV is receiving signals—proceed to Step 2.
  • If the LED does not blink, the TV may not be powered on or responding.

2. Verify Power Connection

• Ensure the power cord is securely plugged into the back of the TV.
• Plug the other end directly into a known working wall outlet (avoid using power strips during troubleshooting).

3. Check Cable Connections

• Confirm that all external devices (e.g., streaming boxes, gaming consoles) are:
  • Properly connected to the correct input ports.
  • Powered on.
• If needed, unplug and reconnect the cables to ensure a secure connection.

4. Restart the TV

• Locate and press the power buttonon the TV:
  • On most models, it’s under the iFFALCON logo or on the back near the right edge.
  • Refer to your user manual for the exact location.
• Unplug the TV from the power outlet.
• Wait 30 seconds, then plug it back in and power it on.